Understanding cancellation policies is very important to get a full refund. This increases the chances of getting fare amount without fee & charges. Passengers looking for a refund without charges, then they should follow all Eva Air cancellation policy terms. Basically, Eva Air allows a full refund when the ticket cancellation is made within 24 hours of booking.
But this also varies from type of ticket, date of cancellation, mode of cancellation, and reason for cancellation. It states that passengers are eligible for a full refund only if all the conditions are applied.
In this article we are going to discuss everything about Eva Air cancellation & refund policy. After reading, you will get the whole idea of how to claim for a full Eva Air refund.
What is EVA Air Cancellation Policy?
Any passenger who has already booked a flight ticket but doesn’t want to fly. Then, Eva Air allows farepayers to cancel their ticket and get their fare amount.
But there are certain conditions that should be followed to get the full amount, or else, there will be penalty charges. The conditions are as follows:
- Passengers traveling from/ to the USA are eligible for full refund. when their ticket is canceled within twenty four hours of booking.
- Your ticket must be purchased at least one week before the departure of flight to get a full refund.
- Refund amount will be credited on your original form of payment, either credit card or bank account.
- Farepayers will get a full refund if the flight gets canceled due to bad weather or technical fault.
- A passenger can cancel the ticket 1 hour prior to the departure of flight. But this time there might be a cancellation charge.
- You have booked connecting flights and want to cancel your ticket, only the un-flown part of the itinerary will be refunded.
Does EVA Air have a 24 hour Cancellation Policy?
Any passenger who has booked the flight ticket and wants to cancel within 24 hours. He or she is eligible for a full refund under EVA Air 24 hours cancellation policy. Given below are some rules that need to be followed:
- Flight tickets should be cancelled within twenty four hours of booking time.
- A passenger needs to cancel the ticket at least 168 hours (a week) before the departure of flight.
- The 24 Hours policy applies only to itineraries flying to/ from the USA.
How do I Apply for Refund from Eva Air?
To protect passengers from unwanted charges and fees, Eva Air has a refund policy where any eligible passenger can get a full refund. Keep one thing in mind that passengers who have booked their flight ticket with Eva Air are eligible for a full refund.
But they need to cancel their ticket within 24 hours of booking time and at least one week (168 hours) before departure of flight. Canceling the ticket After that will result in some fee deduction and the rest amount will be credited back to the original form of payment.
However, following conditions should be followed for a successful refund:
- Online refund should be applied through the website only.
- In case of a Credit card lost, a passenger can directly contact the card issuing bank to get the refund.
- A refund for Award tickets is possible via Eva Air local offices only.
- For bookings made via third party travel agencies, passengers need to coordinate with them.
- Refund process takes up to 7 business days to reflect on your account.
- Tickets purchased with cash will be refunded via cash and bookings made with Miles will reflect in the Mileage account.
See Also: How to Select Seats on Eva Air
How do I Cancel My Eva Air Ticket?
Eva Air offers three ways to cancel the ticket. Either go with online mode, offline mode or directly go to the Airport. These three methods follow the same cancellation procedure. But it is advised that you get help from the live agents. As they are experienced in such situations and if you try to cancel your ticket by yourself. There can be a few chances that you don’t get a full refund because of one small mistake.
If you have booked your flight ticket with a travel agency, then you must contact the respective agency for ticket cancellation. But, if you have booked your ticket via website, application, or phone call then you cancel by directly contacting Eva Air.
- The calling number of Eva Air is (1-800-695-1188), dial the number and cancel your ticket via customer care representative.
- If you are choosing the online method, then visit the website and enter your ticket details. There you can cancel your ticket.
- Or you can go to the nearest Airport and seek help from Eva Air help desk.
Does Eva Air Charge a fee If You Cancel a Ticket?
No, Eva Air doesn’t always charge a fee if any passenger cancels the ticket. However there are certain rules that should be followed, such as:
- Ticket cancellation done within 24 hours of booking and one week prior to the departure of flight can be refunded without a fee.
- Refundable tickets can be canceled without fee but non-refundable tickets are either canceled or transferred.
What is EVA Air No-Show Fee?
When a passenger doesn’t show up at the Airport for check-in or boarding process. This is called a No-Show case. A passenger needs to pay charges from their ticket price and rest of the amount will be given back to the original form of payment.
But keep in mind, you need to inform the Airline about your absence prior to departure of the flight and make a refund request. Or else the whole amount will be counted as a penalty.
What is the EVA Air Refund Processing Time?
Eva Air generally takes up to 20 working days to refund the amount to passengers. But the timing also depends on various factors like time, and type of mode of payment used. Following is the detailed description of total processing time.
- Any passenger has selected a refund request via cash or check payment, then it will take up to a maximum of 20 days to get the refund amount.
- In other cases if a passenger has chosen the mode of payment via credit card then they will receive the amount within 7 working days.
Conclusion:
You are totally eligible for a full refund, just follow the above-mentioned rules and you will get your money. This Airline might charge you under Eva Air cancellation policy but if you have read all the guidelines and follow them carefully, then you will save yourself from these charges. Everything was covered in this article and still you have any doubts then contact the Airline’s query center for detailed information.
FAQs:
Can I get a flight refund if I cancel my flight?
Yes, you can get a full refund with Eva Air, only you have to cancel the trip to get a refund.
Is an EVA AIR ticket refundable?
Eva Air provides a refund within 20 working days only after receiving the refund request.
Can I cancel my flight ticket and get a refund?
Getting a refund amount varies on fare type and the time cancellation was made.
Are flights still fully refundable?
Yes, Eva Air provides both refundable and non-refundable tickets at very reasonable prices.
