Avianca Customer Service Number +1-800-847-2317

About Avianca Airlines

Airlines Reservations Phone NumberAvianca Airlines (AV) is the national flag carrier of Colombia established in the year 1919 as SCADTA. The headquarters of the airline is based in a Bogotá area of Colombia. It is the world’s second-oldest airline still in operations.

Avianca Airlines is the largest airline in Colombia and considered as one of the most preferred air carriers in South America. The airline serves 26 countries and operates flight service to 111 destinations, and Avianca Airlines reservations can now be made through its official website or by calling the airline directly on Avianca phone number. All the flight operations are commenced from its main bases that include El Dorado International Airport, El Salvador International Airport, and Jorge Chávez International Airport. Moreover, the airline has also maintained secondary hubs located at Juan Santamaría International Airport, Mariscal Sucre International Airport.

Avianca Airlines is also one of the significant members of Star Alliance. Because of the membership with the biggest alliance, the airline is now able to connect passengers to more than 1,300 destinations in 191 countries.

If you wish to fly on Avianca flights; then look no further and visit the official website of the airline. Upon visiting the website, you can check the availability of the flight and fares. Moreover, if you need help in making Avianca Airlines reservations, you can call on Avianca customer service number anytime around the clock. The dedicated helpline number is the best way to contact the airline and avail instant help on flight bookings.

Alliances – The airline is one of the prominent members of Star Alliance. Owing to its membership with this renowned aviation alliance, the passengers who have made Avianca Airlines reservations can reap the benefits offered by Star Alliance along with the amenities offered by Avianca.

CEO – As of 2019, Anko Van Der Werff is the appointed CEO of the Avianca, who also holds the position of chairman in the organization.

Headquarters – The headquarters of the Avianca is based in Bogotá, Colombia.

Founder – Avianca was founded by Rafael Palacio, Cristóbal Restrepo, Jacobo Correa Werner Kämerer, Stuart Hosie and Aristides Noguera and Germans Wilhem Schnurbusch, and Albert Tietjen in the year 1919 as Sociedad Colombo-Alemana de Transportes Aéreos.

Parent company – Avianca Holdings S.A. is the parent organization of the airline.

Subsidiaries – Along with its mainline flight service, the airline also operates scheduled flights with the help of its subsidiaries, including Avianca Costa Rica, Avianca Ecuador, Avianca El Salvador, Avianca Guatemala, Avianca Nicaragua, Avianca Honduras, Avianca Peru, Avianca Cargo, Helicol, Sansa, and Regional Express Américas.

Avianca Phone Number Details

Avianca Phone Number +1-800-847-2317
Avianca Customer Service Number +1-800-847-2317
Avianca Airlines Reservations Number +1-800-847-2317
Avianca Baggage Tracking 1 (877) 428-4478
Hubs
  • El Dorado International Airport
  • Monseñor Óscar Arnulfo Romero International Airport (Avianca El Salvador)
  • Jorge Chávez International Airport (Avianca Peru)
Alliance Star Alliance
Destinations 114
Fleet size 107
Parent company Avianca Holdings S.A.
Headquarters Bogotá, Colombia
Website avianca.com

In-flight Facilities

Have you made Avianca Airlines reservations? If yes; then get ready to take advantage of world-class facilities offered by the airline both at the airport and onboard. However, each travel class has its own range of amenities.

The passengers of the Business Class are offered with an advanced level of facilities that includes a super soft seat that reclines into a fully flat bed, a wide range of exquisite food, along with unlimited entertainment access. However, the economy class passengers are offered with comfortable and spacious seating with enhanced legroom, delicious meals, and access to the entertainment system all through the flight.

Frequent Flyer Program

The airline also has its own loyalty program, namely “LifeMiles.” The passengers, who have joined the frequent flyer program made available by the airlines, enjoy several benefits that include extra baggage allowance, enhanced amenities, and much more.

If you require information about this exclusive loyalty program, you can contact the airline through Avianca customer service number. The phone lines are open round the clock to provide customers with prompt assistance.

Other Additional Services offered by Avianca

Avianca is undoubtedly the best airline to travel, as it provides passengers with extra benefits and additional facilities that include online option to check flight status, Avianca online booking portal, check-in facility through app or website, dedicated Avianca phone number for lost baggage inquiry, and 24/7 exclusive Avianca customer service number for travel-related assistance. When you choose Avianca, you not only get entitled to in-flight amenities and high-end facilities at the airport but also get reap the exemplary benefits service that enhances your experience as a passenger.

Destination Served

According to the latest statistics recorded in 2018, Avianca Airlines operates more than 114 destinations in 26 countries across the world.

New routes have also been introduced that includes Chicago (ORD) to Bogota (BOG), Chicago (ORD) to Guatemala City (GUA), Los Angeles (LAX) to San Salvador (SAL), and Washington (IAD) to San Salvador (SAL).

If you are flying to/from Colombia; then Avianca Airlines flight is the best option to choose for your next trip. Don’t worry about the budget, as the airfares of the airline are very competitive and can book your tickets at the most affordable airfares. The Avianca online booking can be made from its official website or through any reliable online travel agency. Additionally, the passenger can also contact the airline by calling on dedicated Avianca phone number and get their booking done in less than no time.

Top Destinations Served by Avianca
  • Barcelona (BCN)
  • Amsterdam (AMS)
  • Buenos Aires (EZE)
  • Fort Lauderdale (FLL)
  • Havana (HAV)
  • Miami (MIA)
  • Orlando(MCO)
  • Rome(FCO)
  • Zürich(ZRH)
  • Washington, D.C. (IAD)
  • San José (SJO)
Top Airports Served by Avianca
  • El Dorado International Airport (BOG)
  • El Salvador International Airport (SAL)
  • Jorge Chávez International Airport (LIM)
  • Juan Santamaría International Airport (SJO)
  • Mariscal Sucre International Airport (UIO)
  • La Aurora International Airport (GUA)
  • Ramón Villeda Morales International Airport (SAP)
  • José María Córdova International Airport (MDE)
  • Alfonso Bonilla Aragón International Airport (CLO)
  • Miami International Airport (MIA)
Popular Domestic Routes served by Avianca Airlines
  • Bogota (BOG) to Armenia (AXM)
  • Lima (LIM) to Barrancabermeja (EJA)
  • San Salvador (SAL) to BARRANQUILLA (BAQ)
  • San Salvador (SAL) to Bogota (BOG)
  • Bogota (BOG) to Bucaramanga (BGA)
  • Lima (LIM) to Cali (CLO)
  • San Salvador (SAL) to Cartagena(CTG)
  • Bogota (BOG) to Cucuta (CUC)
Popular International Routes Served Avianca
  • Bogota (BOG) to Boston (BOS)
  • Lima (LIM) to Cancun (CUN)
  • San Salvador (SAL) to Chicago (ORD)
  • Bogota (BOG) to Dallas (DFW)
  • Bogota (BOG) to Fort Lauderdale (FLL)
  • Lima (LIM) to Houston (IAH)
  • San Salvador (SAL) to Los Angeles (LAX)
  • Lima (LIM) to Mexico City (MEX)

Fleet Size

The fleet of Avianca Airlines consists of more than 110 technologically advanced aircraft that includes Boeing 787, Airbus A330, Airbus A321, Airbus A320, Airbus A319, Airbus A318, Embraer 190, ATR-42, ATR-72, CESSNA-208, Airbus A330F. Moreover, 119 aircraft are still in orders and will be added to the fleet in the coming few years.

Baggage Policy

Baggage TrackingThe travel class and routes determine the baggage allowances offered to the passengers of Avianca Airlines. So, it is highly recommended that all the passengers must check the baggage allowances according to their fare type, travel class and routes; before packing for the travel.

Cabin Baggage – All the passengers of Avianca Airlines are allowed to take one piece of cabin baggage weighing no more than 22lbs and must not exceed the size limit of 45 inches. The carry-on baggage policy applies to both “Business Class” and “Economy Class” travelers.

Checked Baggage

Between the United States, Canada, South America, and the Caribbean

If you are traveling on Avianca business class flight that operates between US, Canada, South America, and the Caribbean; then you are entitled to two pieces of check-in baggage, each weighing not more than 70lbs. However, the Economy Class passengers can take two pieces of check-in baggage, where each baggage must not weight more than 50lbs.

Dimension limit – 158 cm

Between the United States, Canada, and Central America

Those who are traveling on Business Class, are permitted to check-in with two pieces of baggage. The weight of each baggage must not exceed 70lbs. However, passengers with valid economy class tickets, are allowed to check-in only one piece of bag, which must not weight more than 50lbs.

Dimension limit – 158 cm

Between Mexico and South America

Business Class passengers are allowed to check-in with two pieces of baggage each weighing not more than 70lbs. However, the Economy Class passengers can check-in two pieces of the bag, each weighing no more than 50lbs.

Dimension limit – 158 cm

Between Central American countries

Business Class passengers are allowed to check-in with two pieces of baggage each weighing not more than 70lbs. However, Economy Class passengers can check-in with only one piece of bag weighing not more than 50lbs.

Dimension limit – 158 cm

Between Central America and South America

Business Class passengers are allowed to check-in with two pieces of baggage each weighing not more than 70lbs. However, Economy Class passengers can check-in with only one piece of bag weighing not more than 50lbs.

Dimension limit – 158 cm

Between Central America and Mexico

If you traveling between destinations, which comes under Central America and Mexico; then you need to follow the specific baggage policy prescribed to the passengers flying on this route. The Business Class passengers can check-in with two pieces of baggage, which should not weight more than 70lbs. However, Economy Class passengers are permitted to check-in one baggage weighing no more than 50lbs.

Dimension limit – 158 cm

From and to the Caribbean

If you are traveling to/from Caribbean destination on Business Class flight; then you are allowed to check-in two pieces of baggage, where each baggage must not exceed the weight limit of 70lbs. However, Economy Class passengers can check-in one bag that must not weight 50lbs.

Dimension limit – 158 cm

Between South American countries

Have you booked Avianca Business Class flight? If yes; then you are entitled to check-in with two pieces of baggage, where each bag must not weight more than 70lbs. However, the Economy Class passengers are entitled to check-in only one piece of bag that must not exceed the size of 50lbs.

Dimension limit – 158 cm

To and from Europe

Business Class passengers are allowed to check-in with two pieces of baggage each weighing not more than 70lbs. However, the Economy Class passengers can check-in two pieces of the bag, each weighing no more than 50lbs.

Dimension limit – 158 cm

If you are unable to understand the baggage policy mentioned here, you can contact the airline through Avianca customer service number. One of the airline representatives will help and clear all your doubts concerning the entitled baggage allowance.

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